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  • Learn to ride a bike

    Sink or Swim Development For New Managers is a Bad Idea

    New supervisors influence a lot of people. You don’t want them winging it. Get them up to speed more quickly and support their long-term success.


  • Dispute resolution

    3 Phrases That Will Help You Patch Things Up With Coworkers

    When your coworker is mad about something you did and tells you, it helps to be ready with this three-part response.


  • remote work planning

    Questions Your Remote Team Must Answer Now

    Building an effective remote work environment for your team means wrestling with and answering these questions (and plenty of others I haven’t included).


  • lead without authority

    You Don’t Need Authority to Lead

    Leading without authority is a tough job. It requires skill, courage, patience, and often a little luck.


  • fire team members

    Some People Need to Be Fired

    When you and everyone else knows someone needs to be shown the door, it’s time to step up and take the necessary action.


  • Asking questions

    Your Question Is More Important Than the Answer

    From the time we have been infants, we have been taught to pursue the right answer. Our parents asked us to correctly identify pictures in a book. Teachers tested our understanding of a subject. We interviewed for jobs hoping to correctly answer the interviewers’ questions. Even in our leisure, we play games and watch TV…


  • Glassdoor reviews

    Your Best Recruits Are Reading Your Glassdoor Reviews

    Getting crushed on Glassdoor or other employment review sites will impact your ability to recruit top talent.


  • decision traps

    7 Traps That Cause Poor Decisions

    There are a lot of dangers on the path to a high-quality decision. If you aren’t careful, one of these traps is certain to lead to a poor decision.

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