If the extent of your planning for remote work as been deciding whether to use Teams or Zoom; you’ve got more questions to answer.
Before you consider the questions, start with the video to understand why I’ve written this post.
Sharing Information
- What information am I expected to share and with whom?
- How do I let specific people know that I need their help?
- What should I do when a need feels like an emergency?
- What should be shared publicly vs. privately?
- How can I make sure what I’m sharing is useful to people?
Responsiveness
- When do I need to be available to my teammates?
- What are the expectations about keeping teammates in the loop when my availability changes?
- How will I know when I’m expected to contribute to an online discussion?
- How soon must I respond?
- What are the characteristics of a helpful response?
- What if I don’t have a thought or an idea to share?
Meetings
- When is a meeting justified?
- What does it mean to be an effective virtual meeting participant?
- What meeting etiquette do I need to follow?
- What are our expectations and rules about mute and video?
- How do we keep from talking over one another? Here some suggestions for managing remote conversations.
- What roles should people expect to take on during a meeting? Meeting roles suggestions.
Decision Making
- What can I decide on my own, and what do I need to run past others?
- When making joint decisions, what method will we use to reach an agreement?
Tools
- What tools are we using to support remote working?
- In which circumstances do we use each tool?
- What will we do when a team member prefers a different tool?
- What are the competencies required to effectively use the tools and how will we learn them?
Others
The more I think about it, the more questions I’m likely to generate. I’ll keep adding to this list as new ideas come to mind.
If you have thoughts about some I should add, send me a note with your thoughts.
