People’s willingness to give you helpful feedback depends on your likely reaction to it. Practice these seven skills to demonstrate you can handle the truth.
When your coworker gives you a big, sarcastic eye roll; you’ll be tempted to respond in kind. Don’t. Instead, you need to explore its meaning.
Communication barriers lower a team’s effectiveness. You need to anticipate them and take evasive action to ensure people get the message you intended to send.