Change Management for Digital Transformation

Digital Transformation

Technology upgrades have so much promise

It seems everyone’s trying to create a competitive advantage by investing in technology. Which of these system upgrades are on your to-do list?

  • Enterprise Resource Planning (ERP)
  • Customer Relationship Management (CRM)
  • Human Resource Information System (HRIS)
  • Learning Management System (LMS)
  • Field Service Management (FSM)
  • Electronic Health Records (EHR)
  • Time Reporting
  • Expense Management
  • Project Management

System upgrades create people challenges

If you aren’t able to adequately address these challenges, you may not get the return you expected from your investment.

  • Building awareness for why the change is necessary
  • Keeping everyone in the loop throughout the project
  • Providing people with a voice
  • Engaging stakeholders
  • Helping people give up familiar ways of working
  • Finding time to learn the new system while maintaining operations
  • Easing fears of potential failure
  • Continuing on the new path post go-live
  • Ensuring people stay focused on the business objectives

Change management helps you reach your goals

Team working together

How we help

  • Vision and goal development
  • Leadership alignment
  • Readiness assessment
  • Risk identification and mitigation
  • Stakeholder analysis and engagement
  • Communication planning and implementation
  • Training planning and implementation
  • Reinforcement and sustainment strategy

FAQs

Do you have experience across all technologies?

We focus on the people side of the change so the technology experts can focus on the installation. The whole point of change management is to give adoption dedicated attention within the project.

Which technologies require the most change management assistance?

The way to determine this is to identify how many people will it touch and how much will those people need to change. Widespread impact like a new time reporting system that people regularly use are the projects that definitely need help.

At what stage of the project can you provide the most help?

Ideally, we are in before you even decide whether to do the project in the first place. We’ll help you decide and build alignment on the goals. Our mantra is, “The sooner, the better.”

Want to talk about your project?

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Tom LaForce
Tom LaForce President, LaForce Teamwork, Inc.