Description
In any organization employees with honorable intentions occasionally rub each other the wrong way. Differences related to goals, styles, wants and needs create conflict and other challenges that should be handled with proven conflict management techniques.
Sometimes there are employees whose intentions aren’t so good. Through their actions they intimidate, harass, and bully coworkers. They may bully a single individual or treat many people poorly. Often the techniques used to address everyday personality clashes don’t work in these instances. Bullying behaviors create big problems for the targeted coworkers as well as the organization.
In this interactive workshop you will learn what is and is not bullying behavior. You will walk away with a variety of strategies for dealing with bullying in case you ever find yourself the target of a workplace bully.
Who should attend
All front line employees in workplaces where bullying occurs.
What you’ll learn
- A definition for bullying and how it differs from other problematic workplace behaviors.
- Strategies for how to respond in bullying situations.
- A process and techniques for assertively confronting a bully.
- How to escalate the situation to people who can help.
- Things you should do to be prepared for any potential retaliation.
- What you can do to create a more respectful environment.
Ideal format
Workshop setting with 12 – 30 participants.
Typical length
Half-day
