Description
How many times have you seen a problem that could create serious issues for the organization, but said nothing because you didn’t want to be viewed as a complainer? How often have you been angry about a coworker’s comments but didn’t talk to that person about your concerns because the conversation might get ugly? And what about all the great ideas that you aren’t sharing because somebody might think they are dumb or you could get stuck with more work. There are plenty of times when sharing what’s on your mind is difficult, and yet necessary. In this workshop we will explore ways to help you become more assertive with co-workers and even your boss, so that your voice is heard without damaging relationships.
Who should attend
Front-line employees who tend to shy away from direct conversations.
What you’ll learn
- What it means to be assertive.
- Overcoming natural obstacles to saying what you think.
- Techniques for delivering tough messages.
- What to do when the response is not what you hoped for.
Ideal format
Workshop format with 12 – 30 participants.
Typical length
Two hours
