With new communication channels emerging, the days of doing an all-hands meeting or an email blast to let people know important information are quickly coming to an end.
This article focuses on Millennial preferences. It will be interesting to see how much attention email-happy Boomers pay to this desire to use the new technologies.
This is a huge challenge because of the diversity of technology options and preferences. One implication of this trend is that managers will need to allocate more time than they currently do for customized communication.