After years of reading about communication effectiveness, I thought I pretty much knew it all. But after today, I feel like I added a whole new dimension to my communication toolbox. You probably have learned that the trick is to communicate with others in a way that best suits them. But what exactly should you look for?
This article discusses eight critical differences in how people want to receive information. Imagine there are toggle switches that need to be set to the correct position before someone will listen to you. Not only does this article describe the switches, it also helps you figure out which way they should be flipped.